1 Introduction
Bd bat takes your privacy seriously. This Privacy Policy applies to users in Bangladesh and explains in detail what personal information bd bat collects, why it is collected, how it is used, and what rights you have.
By using the bd bat platform, you confirm that you have read and agreed to this Privacy Policy. If you do not agree, please discontinue use of the platform. We reserve the right to update this policy at any time, and any changes will be notified on the site.
In Brief: Your information is completely safe with us. We use it only to improve our services and meet legal obligations — nothing more.
2 What Information We Collect
Bd bat collects information from you in several ways. This information falls into two main categories — what you provide directly, and what is generated automatically through your use of the platform.
2.1 Information You Provide
- Registration Details: Full name, date of birth, mobile number, and email address.
- Identity Verification Details: A copy of your National ID, passport, or driving license.
- Payment Details: Mobile banking number (bKash, Nagad, Rocket). All payment details are encrypted within our secure payment gateway.
- Contact Details: Information provided when contacting our support team via chat or email.
2.2 Automatically Collected Information
- Device Information: Your device type, operating system, and browser.
- Log Data: IP address, login times, page visit history.
- Gaming Data: Bet history, deposit and withdrawal records, and session duration.
- Cookies & Tracking: Cookies are used to improve site functionality.
| Type of Data | Purpose of Collection | Retention Period |
|---|---|---|
| Registration Details | Account Management | Account closure + 5 years |
| Identity Documents | KYC Verification | As required by law |
| Payment Details | Transaction Processing | Account closure + 7 years |
| Gaming Logs | Dispute Resolution | 3 years |
| Cookie Data | Site Improvement | Session end or 30 days |
3 Purpose of Data Use
Bd bat uses your information solely for the purposes listed below. It is never used for any other reason.
- To create and manage your account.
- To process payments and ensure the security of all transactions.
- To verify KYC and prevent fraud.
- To provide customer service and support.
- To comply with applicable laws and the requirements of regulatory authorities.
- To ensure platform security and detect fraudulent activity.
- To personalize your experience and offer relevant promotions.
- To promote responsible gaming and identify potentially problematic behavior.
Our commitment: Your data is never sold to advertisers. bd bat does not send spam or engage in any marketing communication without your consent.
4 Data Sharing & Disclosure
Bd bat does not share your personal information with third parties — though there may be limited circumstances where we are legally required to do so.
4.1 Situations Where Information May Be Shared
- Payment Processor: Payment gateways including bKash, Nagad, and Rocket receive only the minimum data required to complete transactions.
- Law Enforcement: When required to share data in compliance with Bangladeshi law or a court order.
- Auditing Body: For regulatory audits required to maintain our license.
- Technology Partners: Technology service providers operating the platform are granted access only to the functional data they need and are bound by confidentiality agreements.
Important: Your information is never shared outside the circumstances described above. No advertiser, marketing company, or unrelated third party can access your data.
5 Cookie Policy
Bd bat uses cookies to keep the site functioning properly and to enhance your experience. Cookies are small text files stored in your browser.
We primarily use three types of cookies:
- Essential Cookies: To maintain login sessions and support core site functionality. The site cannot operate without these.
- Functional Cookies: To remember your preferences such as language and settings.
- Analytical Cookies: To understand which parts of the site are used most, so we can improve our services.
You can disable cookies through your browser settings, though doing so may limit some features of the site.
6 Data Protection Measures
Bd bat uses industry-standard technologies and processes to protect your information. The core components of our security framework are:
- SSL/TLS Encryption: All information is encrypted during site access and data transmission.
- Firewall Protection: Advanced firewalls are used to block unauthorized network access.
- Access Control: Only authorized personnel can access specific data.
- Regular Security Testing: Regular system audits are conducted to identify and address vulnerabilities.
- Two-Factor Verification: An extra layer of security is available for your account.
In the event of a data breach, bd bat will promptly notify all affected users and take immediate steps to minimize any harm.
7 Your Rights
As a bd bat user, you have the following rights regarding your information. Contact our support team to exercise any of these rights.
Right to Access Data
You have the right to know what information bd bat holds about you and to receive a copy of it.
Right to Rectification
The right to request correction of any inaccurate or incomplete data.
Right to Erasure
The right to request deletion of your data under specific conditions.
Right to Restrict Processing
Request to restrict the processing of your data under certain circumstances.
Right to Data Portability
The right to receive your information in a structured, portable format.
Right to Opt Out of Marketing
The right to opt out of marketing communications at any time.
8 Children's Privacy
Bd bat is strictly for users aged 18 and above. We do not knowingly collect personal information from minors. Age is verified at registration and confirmed through the KYC process.
If a parent or legal guardian discovers that their minor child has created an account on bd bat, please contact our support team immediately. We will promptly close the account and delete all associated data.
9 International Data Transfers
While bd bat primarily operates in Bangladesh, some technology service providers may be based in other countries. In such cases, relevant international standards are followed and confidentiality agreements are signed with third parties to keep your data secure.
10 Policy Updates
Bd bat reserves the right to update this Privacy Policy at any time. When changes are made, the "Last Updated" date at the top of the page will be revised. For significant changes, a notification will be sent to your registered email or posted on the platform.
Continued use of the platform after any changes have been made will be considered acceptance of the updated Privacy Policy. We recommend visiting this page regularly to stay informed.
11 Contact Us
For any questions, requests, or complaints regarding our Privacy Policy, please contact our support team. We aim to respond within 48 hours.
Email: [email protected]
Support: Available on the 24/7 live chat platform
Language: Support is available in both Bengali and English